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| Предыдущая версия справа и слеваПредыдущая версияСледующая версия | Предыдущая версия | ||
| en:projects:h2k:faq [2023/02/13 05:44] – anel | en:projects:h2k:faq [2023/05/03 06:55] (текущий) – удалено anel | ||
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| - | ====== FAQ ====== | ||
| - | ===== Mobile ===== | ||
| - | **Why is my app not launching? | ||
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| - | To fix this error, you need to reset the application cache. If that doesn' | ||
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| - | **Can I run your application from a computer?** | ||
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| - | ---- | ||
| - | Unfortunately, | ||
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| - | **My app immediately closes.** | ||
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| - | ---- | ||
| - | To fix this error, you need to reset the application cache. If that doesn' | ||
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| - | **I did everything you advised, and it didn't help.** | ||
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| - | ---- | ||
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| - | Write what error the phone shows you. | ||
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| - | **Wallet** | ||
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| - | **How to create a wallet?** | ||
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| - | ---- | ||
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| - | To create a wallet, go to the " | ||
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| - | **Who are the signatories? | ||
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| - | ---- | ||
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| - | The wallet that you create in our application is multi-signature. This means that a transaction will require several signatures in addition to yours as the owner of the wallet. Signers are people you choose yourself and who also sign the transaction. Each wallet has its own set of subscribers. | ||
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| - | **Can I delete the signatory? | ||
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| - | ---- | ||
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| - | If the wallet has already been created on the blockchain network, you cannot delete the signatory. If you need a wallet without this signer, you will have to create a new wallet without specifying this person' | ||
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| - | **Where do I get another person' | ||
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| - | ---- | ||
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| - | Your subscribers need to download the application to obtain a public key. After the keys are released, the public key can be found in the "About me" section and copied or scanned by QR. | ||
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| - | **Why can't I delete my wallet?** | ||
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| - | ---- | ||
| - | The wallet is not subject to deletion, since it has already been entered into the registry of the blockchain you have chosen. We're sorry you don't need it, but there' | ||
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| - | **Why do I copy the wallet address, but it is incorrect? | ||
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| - | Make sure that you copy the wallet address and not the address of your public account key. To get the wallet address, go to the " | ||
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| - | ** Why is my wallet not displayed in the system?** | ||
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| - | Wait about five to seven minutes and refresh the application page again. If the wallet has not been displayed in your application, | ||
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| - | **Can I see my wallet in the blockchain? | ||
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| - | While the status of your wallet is "being created", | ||
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| - | **Can I import other wallets into your application? | ||
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| - | No, you can't import other wallets into our app. | ||
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| - | **Can I create a wallet with my token?** | ||
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| - | ---- | ||
| - | You can see the list of blockchains and tokens supported by us at this link:. If your token is not in the list, you will not be able to create a wallet with it in our application. | ||